Refunds
Return Policy:
We greatly appreciate your support and want to ensure your satisfaction with every purchase. To provide you with a seamless shopping experience, we have updated our return policy. Please review the details below:
-
Returns and Exchanges: We gladly accept returns and exchanges within 30 days from the date of purchase. If you're not completely satisfied with your order, simply contact our customer support team, and we will guide you through the process.
-
Unused and Unopened Items: To qualify for a return or exchange, the item(s) must be unused, unopened, and in its original packaging. Please ensure all tags, labels, and accessories are intact.
-
Size and Fit Concerns: We understand that finding the perfect fit can be challenging. If the item doesn't fit as expected, we now offer a hassle-free exchange process. You will receive a 50% discount on a new order in the size you require. Reach out to our customer support, and we will assist you in selecting the right size for your replacement item.
-
Refunds: Once your return is received and inspected, we will process the refund within 5-7 days. The refund will be issued to the original payment method used during the purchase.
-
Return Shipping: Customers are responsible for the return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping method to ensure the safe delivery of your return.
Please note that our updated return policy is no longer affected by the COVID-19 pandemic. These changes are intended to provide you with a fair and convenient shopping experience. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team.
Thank you for choosing us as your preferred shopping destination. We appreciate your trust and look forward to serving you again soon!